Consumer protection law straddles the line between public and private law, and it is a fairly new, multi-disciplinary branch of law that includes substantive and procedural rules alike, with a healthy dose of civil law, commercial law and public administration law. It is a wide-ranging set of rules that are enacted in a smorgasbord of legislation both in Hungary and in the EU. So getting a grasp on it as a whole can be a daunting task, especially given that EU regulations are directly applicable in many areas of consumer protection and most of the relevant Hungarian rules serve to transpose EU directives, and so international companies expect that they should primarily comply with harmonised EU rules; however, Hungary has chosen to introduce stricter rules in many areas in order to guarantee a higher level of consumer protection. So companies are not in an easy situation: accurate knowledge of the regulations, and therefore reliance on precise legal advice, is crucial if they want to prevent infringements and avoid fines.
We will be happy to assist you in all consumer protection issues you might have, so if you have any, please contact us.