{"id":1093,"date":"2021-03-03T17:23:27","date_gmt":"2021-03-03T17:23:27","guid":{"rendered":"https:\/\/www.consumer.hu\/home\/"},"modified":"2021-03-03T17:23:36","modified_gmt":"2021-03-03T17:23:36","slug":"home","status":"publish","type":"page","link":"https:\/\/www.consumer.hu\/en\/","title":{"rendered":"Home"},"content":{"rendered":"<span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time:<\/span> <span class=\"rt-time\">4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1093\" class=\"elementor elementor-1093 elementor-8\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07cf4d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07cf4d7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c7fee23\" data-id=\"c7fee23\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7d136a elementor-widget elementor-widget-heading\" data-id=\"f7d136a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CONSUMER PROTECTION<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a20b91c elementor-widget elementor-widget-heading\" data-id=\"a20b91c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CERHA HEMPEL\u2019S CONSUMER PROTECTION BLOG <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b2765c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"b2765c8\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5cf2dcd\" data-id=\"5cf2dcd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b420acb elementor-widget elementor-widget-text-editor\" data-id=\"b420acb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>This is a blog by the consumer protection practice of CERHA HEMPEL Dezs\u0151 &amp; Partners. The materials posted here are not, and cannot be construed to be, substitute for specific legal advice. Nevertheless, they can help your business in procedures and inquiries by authorities that investigate consumer protection matters, and more importantly, help you avoid such procedures and inquiries in the first place, primarily with regard to the following key matters:<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28be282 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28be282\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-458519e\" data-id=\"458519e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f155ab elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5f155ab\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">quality assurance: contractual and mandatory guarantees, statutory and product warranties; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">general terms and conditions used by online and brick-and-mortar shops;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">rescission, complaints handling, alternative dispute resolution, incident reports and internal policies;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">hard copy and online advertising, commercial communications; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">buy &amp; win contests, sweepstakes, product promotions, consumer information posted on websites, contest and sweepstakes rules and conditions for participation;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">voluntary and mandatory product recalls, removal of dangerous products from the market;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">representation and advice in ongoing consumer protection inquiries;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4624925\" data-id=\"4624925\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f9149bd elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f9149bd\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">advance risk and fine assessment in connection with consumer protection inquiries;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">regulatory contracts, compliance programs and self-policing proposals;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">second opinions; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">non-food product security and product liability;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">price displaying, discounts, editorial content and promotions targeting children;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">avoidance of unfair general terms and conditions; and<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">training courses for consumer protection and consumer service staff, and for consumer protection officers.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb95700 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"fb95700\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-920a820\" data-id=\"920a820\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0de7b2c elementor-widget elementor-widget-text-editor\" data-id=\"0de7b2c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>We can help you avoid unfair commercial practices, such as misleading and aggressive consumer information and advertising. We can draft general terms and conditions for you that meet consumer protection requirements but also provide a robust platform to rely on in unexpected situations and prioritise the company\u2019s profitability and business interests. We can assist you in drawing up your complaints recording, guarantee and quality assurance documentation. We can advise you regardless of whether you are a manufacturer, a wholesaler or a retailer and regardless of the industry or sector that you operate in, because consumer protection rules directly or indirectly apply to all businesses.   <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be20ff0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be20ff0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7275600\" data-id=\"7275600\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad12cee elementor-widget elementor-widget-image\" data-id=\"ad12cee\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"500\" height=\"691\" src=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/consumer-protection-budapest-2.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/consumer-protection-budapest-2.jpg 500w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/consumer-protection-budapest-2-217x300.jpg 217w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-4dd4cd0\" data-id=\"4dd4cd0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd25cd4 elementor-widget elementor-widget-heading\" data-id=\"dd25cd4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WHAT IS CONSUMER PROTECTION LAW?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18f9b13 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"18f9b13\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-333fe3d elementor-widget elementor-widget-text-editor\" data-id=\"333fe3d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Consumer protection law straddles the line between public and private law, and it is a fairly new, multi-disciplinary branch of law that includes substantive and procedural rules alike, with a healthy dose of civil law, commercial law and public administration law. It is a wide-ranging set of rules that are enacted in a smorgasbord of legislation both in Hungary and in the EU. So getting a grasp on it as a whole can be a daunting task, especially given that EU regulations are directly applicable in many areas of consumer protection and most of the relevant Hungarian rules serve to transpose EU directives, and so international companies expect that they should primarily comply with harmonised EU rules; however, Hungary has chosen to introduce stricter rules in many areas in order to guarantee a higher level of consumer protection. So companies are not in an easy situation: accurate knowledge of the regulations, and therefore reliance on precise legal advice, is crucial if they want to prevent infringements and avoid fines.  <\/p>\n<p>We will be happy to assist you in all consumer protection issues you might have, so if you have any, please contact us.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-041c63f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"041c63f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2312270\" data-id=\"2312270\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4e876b elementor-widget elementor-widget-heading\" data-id=\"b4e876b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LATEST ARTICLES<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2997e38 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2997e38\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca5bbe4 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"ca5bbe4\" data-element_type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;2&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1570 post type-post status-publish format-standard has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.consumer.hu\/en\/where-to-expect-consumer-protection-inspections-in-2022-the-official-list-is-now-public\/\" ><div class=\"elementor-post__thumbnail\"><img width=\"1280\" height=\"720\" src=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2022\/01\/doterra-gc20f5690e_1280.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2022\/01\/doterra-gc20f5690e_1280.jpg 1280w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2022\/01\/doterra-gc20f5690e_1280-300x169.jpg 300w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2022\/01\/doterra-gc20f5690e_1280-1024x576.jpg 1024w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2022\/01\/doterra-gc20f5690e_1280-768x432.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.consumer.hu\/en\/where-to-expect-consumer-protection-inspections-in-2022-the-official-list-is-now-public\/\" >\n\t\t\t\tWhere to Expect Consumer Protection Inspections in 2022 &#8211; The Official List is Now Public\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time:<\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> he Ministry for Innovation and Technology has published its program of consumer protection inspections and audits, known as the \u201cuniform inspection program\u201d or \u201cUIP\u201c, for 2022.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.consumer.hu\/en\/where-to-expect-consumer-protection-inspections-in-2022-the-official-list-is-now-public\/\" >\n\t\t\t\tRead \u00bb\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1446 post type-post status-publish format-standard has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.consumer.hu\/en\/on-sale-or-not-at-all-or-perhaps-not-so-much\/\" ><div class=\"elementor-post__thumbnail\"><img width=\"1920\" height=\"1280\" src=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/09\/pexels-artem-beliaikin-2529787.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/09\/pexels-artem-beliaikin-2529787.jpg 1920w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/09\/pexels-artem-beliaikin-2529787-300x200.jpg 300w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/09\/pexels-artem-beliaikin-2529787-1024x683.jpg 1024w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/09\/pexels-artem-beliaikin-2529787-768x512.jpg 768w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/09\/pexels-artem-beliaikin-2529787-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.consumer.hu\/en\/on-sale-or-not-at-all-or-perhaps-not-so-much\/\" >\n\t\t\t\tOn sale! Or not at all? (Or perhaps not so much?)\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time:<\/span> <span class=\"rt-time\">6<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> A major change is coming for retailers: An amendment to an EU directive will lead to significantly stricter rules on how discounts can be communicated.\u00a0<\/p>\n\t\t<\/div>\n\t\t\t\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.consumer.hu\/en\/on-sale-or-not-at-all-or-perhaps-not-so-much\/\" >\n\t\t\t\tRead \u00bb\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1246 post type-post status-publish format-standard has-post-thumbnail hentry category-consumer-protection\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.consumer.hu\/en\/wonder-products-fake-bio-goods-and-masks-are-the-focus-of-consumer-protection-investigations-this-year\/\" ><div class=\"elementor-post__thumbnail\"><img width=\"1920\" height=\"1275\" src=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/03\/sterilization-equipment-4969975_1920.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/03\/sterilization-equipment-4969975_1920.jpg 1920w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/03\/sterilization-equipment-4969975_1920-300x199.jpg 300w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/03\/sterilization-equipment-4969975_1920-1024x680.jpg 1024w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/03\/sterilization-equipment-4969975_1920-768x510.jpg 768w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/03\/sterilization-equipment-4969975_1920-1536x1020.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Consumer Protection<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.consumer.hu\/en\/wonder-products-fake-bio-goods-and-masks-are-the-focus-of-consumer-protection-investigations-this-year\/\" >\n\t\t\t\tWonder products, fake bio goods and masks are the focus of consumer protection investigations this year\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time:<\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> The Ministry of Innovation and Technology published a 48-point list showing what industries and products will be scrutinised this year. It\u2019s a good idea to get prepared, because if you disagree with a decision, you can only defend yourself in court. Consumer protection authorities will target wonder products, fake masks<\/p>\n\t\t<\/div>\n\t\t\t\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.consumer.hu\/en\/wonder-products-fake-bio-goods-and-masks-are-the-focus-of-consumer-protection-investigations-this-year\/\" >\n\t\t\t\tRead \u00bb\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1179 post type-post status-publish format-standard has-post-thumbnail hentry category-consumer-protection tag-fogyasztovedelmi-birsag-en\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.consumer.hu\/en\/there-were-major-changes-in-consumer-protection-rules-at-the-end-of-2020\/\" ><div class=\"elementor-post__thumbnail\"><img width=\"2560\" height=\"1707\" src=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/01\/clothes-on-sale-8PRFSQR-scaled.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/01\/clothes-on-sale-8PRFSQR-scaled.jpg 2560w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/01\/clothes-on-sale-8PRFSQR-300x200.jpg 300w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/01\/clothes-on-sale-8PRFSQR-1024x683.jpg 1024w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/01\/clothes-on-sale-8PRFSQR-768x512.jpg 768w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/01\/clothes-on-sale-8PRFSQR-1536x1024.jpg 1536w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2021\/01\/clothes-on-sale-8PRFSQR-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Consumer Protection<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.consumer.hu\/en\/there-were-major-changes-in-consumer-protection-rules-at-the-end-of-2020\/\" >\n\t\t\t\tThere were major changes in consumer protection rules at the end of 2020\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time:<\/span> <span class=\"rt-time\">4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> 2020. Amendments concerning consumer protection regulations were published in two separate issues of Magyar K\u00f6zl\u00f6ny, the official government gazette, at the end of last year. The most important new developments include that starting from 1 January 2021, procedures before dispute resolution bodies has been conducted electronically; and from 28 May<\/p>\n\t\t<\/div>\n\t\t\t\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.consumer.hu\/en\/there-were-major-changes-in-consumer-protection-rules-at-the-end-of-2020\/\" >\n\t\t\t\tRead \u00bb\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1159 post type-post status-publish format-standard has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.consumer.hu\/en\/alert-for-wholesale-warehouses-consumer-protection-authorities-has-had-new-inspection-powers-since-22-august-2020\/\" ><div class=\"elementor-post__thumbnail\"><img width=\"2560\" height=\"1707\" src=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/interior-of-a-modern-warehouse-4JWWFZG-scaled.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/interior-of-a-modern-warehouse-4JWWFZG-scaled.jpg 2560w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/interior-of-a-modern-warehouse-4JWWFZG-300x200.jpg 300w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/interior-of-a-modern-warehouse-4JWWFZG-1024x683.jpg 1024w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/interior-of-a-modern-warehouse-4JWWFZG-768x512.jpg 768w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/interior-of-a-modern-warehouse-4JWWFZG-1536x1024.jpg 1536w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/interior-of-a-modern-warehouse-4JWWFZG-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.consumer.hu\/en\/alert-for-wholesale-warehouses-consumer-protection-authorities-has-had-new-inspection-powers-since-22-august-2020\/\" >\n\t\t\t\tAlert for wholesale warehouses: Consumer protection authorities has had new inspection powers since 22 August 2020\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time:<\/span> <span class=\"rt-time\">3<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> Prior to 22 August 2020, consumer protection authorities could only carry out inspections and related procedural actions in traditional and online shops if consumers directly purchased goods there. In a move that some might view as a bit drastic, a new provision was added to the Consumer Protection Act (CPA).<\/p>\n\t\t<\/div>\n\t\t\t\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.consumer.hu\/en\/alert-for-wholesale-warehouses-consumer-protection-authorities-has-had-new-inspection-powers-since-22-august-2020\/\" >\n\t\t\t\tRead \u00bb\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-1153 post type-post status-publish format-standard has-post-thumbnail hentry\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.consumer.hu\/en\/the-bracketed-mandatory-guarantee-will-cause-headaches-not-only-for-retailers-but-for-repair-shops-and-manufacturers-as-well\/\" ><div class=\"elementor-post__thumbnail\"><img width=\"2560\" height=\"1707\" src=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/smartphone-with-a-broken-screen-PG4685L-scaled.jpg\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/smartphone-with-a-broken-screen-PG4685L-scaled.jpg 2560w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/smartphone-with-a-broken-screen-PG4685L-300x200.jpg 300w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/smartphone-with-a-broken-screen-PG4685L-1024x683.jpg 1024w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/smartphone-with-a-broken-screen-PG4685L-768x512.jpg 768w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/smartphone-with-a-broken-screen-PG4685L-1536x1024.jpg 1536w, https:\/\/www.consumer.hu\/wp-content\/uploads\/2020\/12\/smartphone-with-a-broken-screen-PG4685L-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h2 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.consumer.hu\/en\/the-bracketed-mandatory-guarantee-will-cause-headaches-not-only-for-retailers-but-for-repair-shops-and-manufacturers-as-well\/\" >\n\t\t\t\tThe bracketed mandatory guarantee will cause headaches not only for retailers but for repair shops and manufacturers as well\t\t\t<\/a>\n\t\t<\/h2>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time:<\/span> <span class=\"rt-time\">4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> By now, the one-year mandatory guarantee is known to just about everybody in Hungary. Perhaps most people even known what differentiates it from statutory warranty: as long as a product is covered by mandatory guarantee, the seller will not be released from the related liability unless it is able to<\/p>\n\t\t<\/div>\n\t\t\t\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.consumer.hu\/en\/the-bracketed-mandatory-guarantee-will-cause-headaches-not-only-for-retailers-but-for-repair-shops-and-manufacturers-as-well\/\" >\n\t\t\t\tRead \u00bb\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\n\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p><span class=\"rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time:<\/span> <span class=\"rt-time\">4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span> CONSUMER PROTECTION CERHA HEMPEL\u2019S CONSUMER PROTECTION BLOG This is a blog by the consumer protection practice of CERHA HEMPEL Dezs\u0151 &amp; Partners. The materials posted here are not, and cannot be construed to be, substitute for specific legal advice. Nevertheless, they can help your business in procedures and inquiries by authorities that investigate consumer protection &#8230; <a title=\"The bracketed mandatory guarantee will cause headaches not only for retailers but for repair shops and manufacturers as well\" class=\"read-more\" href=\"https:\/\/www.consumer.hu\/en\/the-bracketed-mandatory-guarantee-will-cause-headaches-not-only-for-retailers-but-for-repair-shops-and-manufacturers-as-well\/\" aria-label=\"More on The bracketed mandatory guarantee will cause headaches not only for retailers but for repair shops and manufacturers as well\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Home - Consumer Protecion for Businesses<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.consumer.hu\/en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consumer.hu - Fogyaszt\u00f3v\u00e9delmi blog\" \/>\n<meta property=\"og:description\" content=\"Reading time: 4 minutes CONSUMER PROTECTION CERHA HEMPEL\u2019S CONSUMER PROTECTION BLOG This is a blog by the consumer protection practice of CERHA HEMPEL Dezs\u0151 &amp; Partners. 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